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Montana Steps Up for Seniors with Free Rides and Grocery Delivery
GoGoGrandparent Partnership Launches One of Nation's Most Comprehensive Service Programs for Older Adults
In the thick of a bustling legislative session, the Senior and Long-Term Care Division (SLTCD) faced an additional task: relocating their Helena office from the intersection of Last Chance Gulch and Euclid to a more compact space on Prospect Avenue (2550 Prospect Ave., Suite 500). This challenge, although marked by logistical puzzles and tight schedules, showcased the team’s creativity and resilience.
“The timing was tough,” said SLTCD administrator Lindsey Carter. “Managing the move alongside legislative responsibilities was a bit challenging.”
The transition, completed at the end of January, required significant coordination.
“There were so many details and logistics,” said Carter. Fiscal bureau chief Karen Antonick led efforts to coordinate the move. “Karen did a lot of the heavy lifting when it came to organizing and keeping everyone updated — everything from office furniture to IT equipment,” Carter added.
Antonick noted that January was a particularly challenging time for such an undertaking. She worked with the state operations project manager, Tim Dwyer, to get the job done.
“Tim did a great job of coordinating the move,” said Antonick. “Our IT division was also really helpful in providing laptops to people sharing spaces and getting us all connected.”
The new Prospect office is a smaller space, resulting in major changes for the team.
Previously, most staff members had private offices, but the new setup features shared cubicles. Carter acknowledged the challenges of shared space.
“Change is hard,” she said. “But people have adjusted really well and are being very creative with how to use the space.”
Despite sacrifices, the move brought unexpected benefits. In the old building, staff were spread out, often going an entire day without seeing each other.
The new space fosters more interaction and collaboration.
“One of the benefits is we see each other more regularly,” said Carter.
The new location also houses other state agencies, including DPHHS programs such as the Office of Inspector General (OIG), Information Technology (IT), and Disability Determination Services. According to Carter, this proximity provides opportunities for greater connection and shared resources.
The SLTCD team has demonstrated resilience and adaptability throughout the transition. “This move has shown how creative and collaborative our team can be,” said Carter.
Governor Gianforte, DPHHS Honor Montana Centenarians
Celebrating A Century of Wisdom, Resilliance, and Montana Spirit
In the thick of a bustling legislative session, the Senior and Long-Term Care Division (SLTCD) faced an additional task: relocating their Helena office from the intersection of Last Chance Gulch and Euclid to a more compact space on Prospect Avenue (2550 Prospect Ave., Suite 500). This challenge, although marked by logistical puzzles and tight schedules, showcased the team’s creativity and resilience.
“The timing was tough,” said SLTCD administrator Lindsey Carter. “Managing the move alongside legislative responsibilities was a bit challenging.”
The transition, completed at the end of January, required significant coordination.
“There were so many details and logistics,” said Carter. Fiscal bureau chief Karen Antonick led efforts to coordinate the move. “Karen did a lot of the heavy lifting when it came to organizing and keeping everyone updated — everything from office furniture to IT equipment,” Carter added.
Antonick noted that January was a particularly challenging time for such an undertaking. She worked with the state operations project manager, Tim Dwyer, to get the job done.
“Tim did a great job of coordinating the move,” said Antonick. “Our IT division was also really helpful in providing laptops to people sharing spaces and getting us all connected.”
The new Prospect office is a smaller space, resulting in major changes for the team.
Previously, most staff members had private offices, but the new setup features shared cubicles. Carter acknowledged the challenges of shared space.
“Change is hard,” she said. “But people have adjusted really well and are being very creative with how to use the space.”
Despite sacrifices, the move brought unexpected benefits. In the old building, staff were spread out, often going an entire day without seeing each other.
The new space fosters more interaction and collaboration.
“One of the benefits is we see each other more regularly,” said Carter.
The new location also houses other state agencies, including DPHHS programs such as the Office of Inspector General (OIG), Information Technology (IT), and Disability Determination Services. According to Carter, this proximity provides opportunities for greater connection and shared resources.
The SLTCD team has demonstrated resilience and adaptability throughout the transition. “This move has shown how creative and collaborative our team can be,” said Carter.
Montana's Movement Toward Inclusive Care
Celebrating Care Workers Recognition Month this April
By Molly Kimmel
Director of the Rural Institute for Inclusive Communities, UM
My favorite lesser-known holiday happened on July 26, when we celebrated the Americans with Disabilities Act (ADA) becoming law. This landmark legislation, signed by George H.W. Bush in 1990, prohibits discrimination against individuals with disabilities while working to ensure people with disabilities have the same rights and opportunities as everyone else.
One of the ADA’s five mandates requires states provide community-based services and care for people with disabilities whenever possible. This was upheld in a pivotal Supreme Court decision brought forward by Lois Curtis and Elaine Wilson, two women in Georgia with developmental and mental health disabilities. Both spent significant time institutionalized before suing Tommy Olmstead, the Commissioner of the Georgia Department of Human Resources, for the right to live in their community of choice.
In 1999, the Supreme Court ruled that, under Title II of the ADA, Lois and Elaine could not be forced to live in an institution if they could receive care in a more integrated setting in the community. Through tireless advocacy and the bravery of these two women, states are now required to implement an “Olmstead Plan” (or Curtis/Wilson plan as we call it to honor Lois and Elaine) with specific goals and objectives dedicated to effectively serving people with disabilities in their communities of choice.
Here at the Rural Institute for Inclusive Communities, Montana’s University Center of Excellence in Developmental and related Disabilities, we are superfans of the ADA. Our mission is to build access and opportunity for people with disabilities through research, evaluation, service, and training. So, we were thrilled when Department of Public Health and Human Services (DPHHS) asked us to help facilitate the development of a new and improved Curtis/Wilson Plan for Montana. Check out our progress to date on our website and look for a brand new Curtis/Wilson Plan to be disseminated in late 2025.
We are proud that this plan has been informed heavily by people with disabilities and are hopeful it brings greater access to community-integrated services to people with disabilities across the lifespan and across Montana. Let us honor Lois and Elaine by continuing to build a world where everyone has the freedom to live, work, play, age, and thrive in the communities they choose.
Past Issues
Transitioning to New Prospects
Senior and Long-Term Care's New Digs
In the thick of a bustling legislative session, the Senior and Long-Term Care Division (SLTCD) faced an additional task: relocating their Helena office from the intersection of Last Chance Gulch and Euclid to a more compact space on Prospect Avenue (2550 Prospect Ave., Suite 500). This challenge, although marked by logistical puzzles and tight schedules, showcased the team’s creativity and resilience.
“The timing was tough,” said SLTCD administrator Lindsey Carter. “Managing the move alongside legislative responsibilities was a bit challenging.”
The transition, completed at the end of January, required significant coordination.
“There were so many details and logistics,” said Carter. Fiscal bureau chief Karen Antonick led efforts to coordinate the move. “Karen did a lot of the heavy lifting when it came to organizing and keeping everyone updated — everything from office furniture to IT equipment,” Carter added.
Antonick noted that January was a particularly challenging time for such an undertaking. She worked with the state operations project manager, Tim Dwyer, to get the job done.
“Tim did a great job of coordinating the move,” said Antonick. “Our IT division was also really helpful in providing laptops to people sharing spaces and getting us all connected.”
The new Prospect office is a smaller space, resulting in major changes for the team.
Previously, most staff members had private offices, but the new setup features shared cubicles. Carter acknowledged the challenges of shared space.
“Change is hard,” she said. “But people have adjusted really well and are being very creative with how to use the space.”
Despite sacrifices, the move brought unexpected benefits. In the old building, staff were spread out, often going an entire day without seeing each other.
The new space fosters more interaction and collaboration.
“One of the benefits is we see each other more regularly,” said Carter.
The new location also houses other state agencies, including DPHHS programs such as the Office of Inspector General (OIG), Information Technology (IT), and Disability Determination Services. According to Carter, this proximity provides opportunities for greater connection and shared resources.
The SLTCD team has demonstrated resilience and adaptability throughout the transition. “This move has shown how creative and collaborative our team can be,” said Carter.
Montana Caregivers at the Heart of It All
Celebrating Care Workers Recognition Month this April
April is Care Workers Recognition Month, honoring those who provide essential care to Montana’s aging population and individuals with disabilities. From home care aides to family caregivers, their dedication ensures dignity and independence for many. Often unrecognized, care workers are vital to community well-being, and this month highlights their contributions.
SLTCD Community Services Bureau supports care workers through a variety of Medicaid programs and resources.
The Big Sky Waiver Program helps individuals remain in their homes and communities by providing services tailored to their needs. This program also supports care workers by offering tools and training to enhance their skills.
Additionally, the Community First Choice Services (CFCS) Program provides long-term care in home settings, enabling care workers to deliver person-centered services that allow elderly and disabled Montanans to maintain their independence.
The SLTCD Aging Services Bureau offers further resources to support care workers and the individuals they serve.
Aging and Disability Resource Centers provide information, referrals, and options counseling to help caregivers navigate long-term care services and supports. These centers are a valuable resource for care workers seeking guidance or assistance.
Another key program is the Lifespan Respite Program, which offers temporary relief to family caregivers by providing access to trained respite care providers. This service helps caregivers recharge while ensuring their loved ones continue to receive quality care.
As we celebrate Care Workers Recognition Month, let’s take a moment to thank the caregivers in our lives and communities. Whether through a kind gesture, a note of appreciation, or simply acknowledging their hard work, small acts can make a big difference.
To all care workers: your dedication does not go unnoticed. You are the heart of Montana’s care system, and we are deeply grateful for all that you do.
Transitioning to New Prospects
Senior and Long-Term Care's New Digs
In the thick of a bustling legislative session, the Senior and Long-Term Care Division (SLTCD) faced an additional task: relocating their Helena office from the intersection of Last Chance Gulch and Euclid to a more compact space on Prospect Avenue (2550 Prospect Ave., Suite 500). This challenge, although marked by logistical puzzles and tight schedules, showcased the team’s creativity and resilience.
“The timing was tough,” said SLTCD administrator Lindsey Carter. “Managing the move alongside legislative responsibilities was a bit challenging.”
The transition, completed at the end of January, required significant coordination.
“There were so many details and logistics,” said Carter. Fiscal bureau chief Karen Antonick led efforts to coordinate the move. “Karen did a lot of the heavy lifting when it came to organizing and keeping everyone updated — everything from office furniture to IT equipment,” Carter added.
Antonick noted that January was a particularly challenging time for such an undertaking. She worked with the state operations project manager, Tim Dwyer, to get the job done.
“Tim did a great job of coordinating the move,” said Antonick. “Our IT division was also really helpful in providing laptops to people sharing spaces and getting us all connected.”
The new Prospect office is a smaller space, resulting in major changes for the team.
Previously, most staff members had private offices, but the new setup features shared cubicles. Carter acknowledged the challenges of shared space.
“Change is hard,” she said. “But people have adjusted really well and are being very creative with how to use the space.”
Despite sacrifices, the move brought unexpected benefits. In the old building, staff were spread out, often going an entire day without seeing each other.
The new space fosters more interaction and collaboration.
“One of the benefits is we see each other more regularly,” said Carter.
The new location also houses other state agencies, including DPHHS programs such as the Office of Inspector General (OIG), Information Technology (IT), and Disability Determination Services. According to Carter, this proximity provides opportunities for greater connection and shared resources.
The SLTCD team has demonstrated resilience and adaptability throughout the transition. “This move has shown how creative and collaborative our team can be,” said Carter.
Shining A Light on A Silent Epidemic
November is a month dedicated to raising awareness about Alzheimer’s disease, a devastating condition that affects millions of people worldwide. This silent epidemic, characterized by progressive memory loss, cognitive decline, and behavioral changes, has a profound impact on individuals, families, and communities.
Understanding Alzheimer’s Disease
Alzheimer’s disease is a neurodegenerative disorder that gradually destroys brain cells. As the disease progresses, individuals may experience difficulty with:
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Memory: Forgetting recent events, names, or familiar places
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Thinking: Struggling with problem-solving, planning, and decision-making
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Language: Finding the right words or following conversations
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Behavior: Experiencing personality changes, agitation, or wandering
Impact on Families
Caring for someone with Alzheimer’s disease can be emotionally and physically demanding. Family members often face challenges such as:
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Emotional stress: Dealing with the loss of a loved one’s cognitive abilities
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Financial strain: Managing health-care costs and potential changes in living arrangements
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Social isolation: Limited opportunities for social activities and support
Importance of Awareness
Raising awareness about Alzheimer’s disease is crucial for several reasons.
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Early diagnosis: Early detection can help individuals and their families plan for the future and access appropriate support services.
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Reducing stigma: Challenging negative stereotypes and misconceptions about the disease can help create a more compassionate and understanding environment.
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Promoting research: Increased awareness can drive funding for research aimed at finding a cure and improving treatments.
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Encouraging support: Fostering a supportive community can empower individuals living with Alzheimer’s and their caregivers.
Action You Can Take Today
“Research shows that adopting healthy behaviors, like getting exercise and good quality sleep, may reduce the risk of cognitive decline,” said Melanie Williams, Executive Director for the Alzheimer’s Association of Montana.
“We know that the brain changes that lead to an Alzheimer’s diagnosis are happening 15 to 20 years before the disease is ever diagnosed,” Williams said. “Factors including high blood pressure, lack of physical activity, our diet, and how social we are all play a role in our risk for developing Alzheimer’s or other forms of dementia.”
24/7 Helpline: 1-800-272-3900
The Alzheimer’s Association 24/7 Helpline (1-800-272-3900) is a free service offering support for caregivers, families, the public, and people living with dementia.
You’ll connect with a live person who can provide information, local resources, crisis assistance, and emotional support.
Information is also available on the Association’s website: www.alz.org. A free online webinar explaining the 10 Warning Signs of Alzheimer’s is available there as well.
November is Alzheimer’s Awareness Month
Alzheimer’s Awareness Month is an opportunity to come together as a community and support those affected by this devastating disease.
By raising awareness, challenging stigma, and promoting research, we can work toward a future where Alzheimer’s is no longer a burden.
Worried About Winter Heating Bills?
Energy Share Can Help
Cold weather is coming, and heating bills can pile up fast. Do you know someone who is worried about how they’re going to pay those bills?
Two programs in Montana can help.The first is the Low Income Home Energy Assistance Program (LIHEAP), which helps pay a portion of your winter heating bill. The second is Energy Share, which helps Montanans at risk of losing their heat or electricity and have no other resources to pay their bills.
In Montana, it’s about neighbors helping neighbors. This might be as simple as going with a friend to help them apply for assistance.
Call Energy Share at 1-888-779-7589 to learn more. You can also find information at www.energysharemt.com.
Yes, Your Heat Can Be Turned Off In Winter
Many people think utility companies cannot shut off services during winter. However, under certain circumstances, this can happen.
From November 1 to April 1, a regulated utility cannot shut off gas, underground propane, or electric service without prior approval from the Public Service Commission (PSC). The PSC regulates companies such as Cut Bank Gas, Energy West, Montana-Dakota Utilities, and NorthWestern Energy).
The PSC will not approve a winter shutoff if a customer is unable to pay (for example, if they are receiving public assistance) or if a household member is at least 62 years old or has a disability.
Customers must inform their utility company if these circumstances apply to their household.
For more information, visit the Public Service Commission’s website at psc.mt.gov/consumers/energy/pdf/UtilityRules03012001.pdf or call 1-406-444-6199 or 1-800-646-6150.
Please note, electric cooperatives and propane vendors are not regulated by the PSC. Each has its own policies, so be sure to check with your energy provider for their specific rules.
Honoring Montana's Seniors for Older Americans Month
The Administration for Community Living (ACL) leads the nation in recognizing the invaluable contributions of older Americans. Each year, we celebrate their impact, highlight aging trends, and reaffirm our commitments to serving the older adults in our communities. The 2024 theme, Powered by Connection, introduced during Older Americans Month (OAM) in May, acknowledges the profound impact meaningful relationships and social connections have on health and well-being. This theme emphasizes how connectedness supports independence and aging in place by combating isolation, loneliness, and other issues.
Rhandi Rachlis: A Life Powered by Connection
For Rhandi Rachlis of Basin, Montana, fostering meaningful connections has been a lifelong endeavor. Since moving to Montana in 1965, Rhandi has dedicated herself to her community through various roles, most notably as a volunteer at Basin Elementary School for over two decades.
“It’s so convenient because I love it,” she said. “I didn’t have kids when I was younger, and I thought I’ll just try it. They were looking for a foster grandma, and I just got sucked in. It’s a learning experience — I’m still learning.” As part of the Rocky Mountain AmeriCorps Foster Grandparents Program, Rhandi finds her volunteer work both challenging and enriching.
“I do what they tell me … or try to,” she laughed. “In the mornings, I help kindergartners and first graders with their reading and writing. I’ll help them complete their worksheets, recognize letters, and understand when they need to get up and jump around a bit.” Her afternoons often involve assisting older students with various tasks, from editing stories to accompanying them on field trips.
Supporting the Arts Community
Beyond her volunteer work at the school, Rhandi is an active supporter of the arts community. “I’ve been on lots of boards over the years, trying to help in whatever way I can,” she said. Her artistic spirit shines through in her personal projects and her involvement in local initiatives, such as the artist refuge she co-manages.
Physical and Mental Well-Being
Rhandi’s dedication extends to her physical and mental well-being. “I promised myself I would go to tai chi classes in Boulder, but I haven’t gone yet. Instead, I do my own exercises and meditations at home.” Her routine includes morning meditations, pushups, and inversions, which she believes are beneficial for her brain and body. “My pushups and my inversions have really helped my back and my knees. And I ride my bike while listening to music,” she explained.
Challenges of Aging
Despite her active lifestyle, Rhandi acknowledges the challenges of aging. “I’m sad for what I’m losing. I’m 87, and I’m not as smart or energetic as I used to be. I can’t work as hard, and I’m more isolated socially and culturally because I don’t want to drive at night anymore.” She expressed a desire to move closer to services and community events, but finding affordable housing has been difficult.
Keeping Engaged and Connected
Through all these changes, Rhandi remains committed to staying engaged and connected. She enjoys exploring different music genres on iTunes and maintains a keen interest in ethnic and folk music. “I love discovering new music. Recently, I found a Ukraine radio station that plays ethnic music from around the world.”
Rhandi Rachlis exemplifies the spirit of Older Americans Month. Her lifelong contributions to her community, her dedication to fostering connections, and her pursuit of personal growth and well-being inspire us all. As we reflect on Older Americans Month, let’s honor the remarkable seniors like Rhandi who continue to enrich our lives and communities.
Are You a Montana Veteran?
Take the Veteran Long-Term Care Survey.
Imagine a future where every Montana veteran receives the care and support they deserve, tailored to their unique needs and experiences. This vision is driving the Department of Public Health and Human Services (DPHHS) to gather insights from veterans across the state. With more than 3,300 veterans already participating, the goal is to reach at least 5,000 responses by July 15, 2024.
This survey, launched following the approval of House Bill 264 and signed by Governor Greg Gianforte in April 2023, focuses on assessing Montana’s veteran population demographics, the current state of long-term care services, and future needs. The goal is to create a robust data set that will guide the development of services tailored to veterans' needs.
Tailoring Services
"Valuable insight from survey participants will help us tailor our services more effectively, ensuring they meet the real and evolving needs of our veteran population," said Barb Smith, Senior and Long Term Care (SLTC) administrator. Smith emphasized the importance of the survey in examining needs for nursing home care, domiciliary support, Alzheimer's disease services, and various types of community and in-home care. Additionally, it will assess the condition and capacity of Montana’s veteran cemeteries.
Veterans like Blake Fuhriman, Executive Director for the Veterans Navigation Network, recognize the survey’s significance. "This survey provides an opportunity for veterans like myself to have a say in how our state treats veterans," Fuhriman said. "That is definitely worth the 15 minutes of time it took me to complete the survey."
The survey is available online at veteransurvey.mt.gov until July 15, 2024. For those who prefer a hard copy, a downloadable version is also available on the website.
Presenting the Findings
In collaboration with the Montana Veterans Affairs Division, the SLTC will compile the survey results into a detailed report for the State Administration and Veterans’ Affairs Interim Committee in September. This comprehensive assessment will inform future strategies to ensure Montana’s veterans receive the care and support they deserve.
Veterans’ voices are crucial in shaping the services that will support them and future generations. Take the survey, join a focus group, and contribute to the future of veteran care in Montana.